At Renowned Finishing, we want our clients to be 100% satisfied. While many of our services are custom and not eligible for returns, we do offer refunds or exchanges in select cases.
We accept returns on unused hardware items within 14 days of delivery.
Conditions:
Must be in original packaging
No signs of wear or installation
Proof of purchase required
Refunds will be issued to the original payment method after inspection.
Exceptions:
Custom or special-order items are non-refundable
Discounted or clearance items are final sale
Since our refinishing and installation work is service-based and often customized, refunds are generally not issued once the work begins.
However, you may be eligible for a partial or full refund if:
The project is canceled before work starts
A material or service defect is verified
We fail to meet agreed-upon quality standards
Refund requests must be made in writing within 7 days of service completion.
To initiate a return or refund:
Contact our customer service at support@renownedfinishing.com
Provide proof of purchase and reason for refund
We may ask for photos or additional details
You will be notified of approval/rejection within 5 business days
Approved refunds are processed within 3–7 business days
Customer is responsible for return shipping unless the product is defective
A 10% restocking fee may apply to certain items
Original shipping charges are non-refundable unless we made an error
If you received a defective or incorrect product, we’ll gladly send a replacement at no extra cost. Email support within 72 hours of delivery.
If you have any questions about returns or refunds, please reach out to us:
📧 support@renownedfinishing.com
📞 (403) 123-4567
📍 Calgary, Alberta
Renowned Finishing specializes in expert furniture refinishing, cabinet restoration, and premium hardware sales. Proudly serving homes with craftsmanship, care, and character. Explore our store for quality handles and hinges.