At Renowned Finishing, we want our clients to be 100% satisfied. While many of our services are custom and not eligible for returns, we do offer refunds or exchanges in select cases.
We accept returns on unused hardware items within 14 days of delivery.
Conditions:
Must be in original packaging
No signs of wear or installation
Proof of purchase required
Refunds will be issued to the original payment method after inspection.
Exceptions:
Custom or special-order items are non-refundable
Discounted or clearance items are final sale
Since our refinishing and installation work is service-based and often customized, refunds are generally not issued once the work begins.
However, you may be eligible for a partial or full refund if:
The project is canceled before work starts
A material or service defect is verified
We fail to meet
Refund requests must be made in writing within 7 days of service completion.
To initiate a return or refund:
Send email stating problem and then they would have to come into
the store to do the return or refund, Contact our customer service at info@renownedfinishing.ca
Provide proof of purchase and reason for refund
We may ask for photos or additional details
You will be notified of approval/rejection within 5 business days
Approved refunds are processed within 3–7 business days
We will replace the products at no cost. But must be completed at store.
If you have any questions about returns or refunds, please reach out to us:
📧 info@renownedfinishing.ca
📞 403-383-7442
📍 151 East Lake Blvd NE #306, Airdrie, AB T4A 2G1, Canada
